The work we take off your desk
Not training, not support tickets, not a success manager who checks in quarterly. We take on all the tasks that would otherwise sit with your controller, your analyst, or you.
- Capital call and distribution notices, entered against the fund the day they arrive.
- Quarterly fund valuations, keyed from the statement rather than estimated.
- K-1s and tax documents, filed to the position they belong to.
- Direct holdings and real assets, carried at the marks you set.
- Fourteen custodian feeds tied to statement, with breaks resolved by a person.
- Entity hierarchy kept true as trusts, partnerships, and companies change.
- Corporate actions, transfers, and cost basis carried through the record.
- Monthly reconciliation signed off before the family reads a number.
- Board packs, CPA packages, and quarterly reports built from the same record.
- New accounts, funds, and entities onboarded in the existing structure.
- Ad hoc questions answered from the record rather than sent back to you.
- Outbound feeds configured to Orion, Addepar, Tamarac, or Black Diamond.
What happens on any given day without anyone asking you
One ordinary day on a $610M account, from the service team's side of the record.
- 06:14
Feeds reconcile
Fourteen custodians land overnight. Two breaks flagged, both resolved before the morning.
- 09:40
A call arrives
A $2.4M notice hits the shared inbox. Entered, matched to the commitment, liquidity updated same day.
- 13:20
The CPA asks
A K-1 request for one trust. Answered from the record, without involving the family.
- 17:00
Nothing needed
No email to the principal, no request for a statement, no updating spreadsheets by hand.
Your desk, before and after
The same month of work, seen from the person who currently owns it. Nothing here is software that got faster. It is work that moved.
Nine days of month-end
Consolidated by hand. Twice, because a statement came late.
A call, forwarded
Sits in the inbox until someone is free to key it in.
Can you resend that?
The family is asked for a document already on file.
A tab for the new fund
Built from memory, in whatever convention that person uses.
Away for a week
The record goes stale until you are back at your desk.
Reconciled before close
Our team ties every feed and signs off, monthly.
Entered the day it lands
Matched to the commitment, liquidity current same day.
Answered from the record
The CPA gets the document. Nobody calls the family.
Onboarded in structure
Same team, same conventions as everything else.
Nothing stops
The team is on the account, not on your calendar.
Included in the flat fee, not billed by the hour
The fee is set by the scope we maintain: entities, custodian feeds, and private positions. It does not move because the portfolio grew, and there is no line item for asking us to do the work.
Move money, place trades, or hold discretion. Access is view-only, granted once, and revocable by you.
| Included | Charged elsewhere in the market |
|---|---|
| Implementation and data migration | One-off setup fee, often six figures |
| Ongoing alternatives data entry | Your own analyst, or a per-document rate |
| Custom reports on request | "Professional services" or third-party engagement |
| Monthly reconciliation and sign-off | Not offered at all |
| New accounts and funds onboarded | Change request, queued |
I stopped being the one person who knew where everything was.
- 9 days
- Of monthly consolidation work returned to the controller
- 3 weeks
- From first statement to a built record the family can trust
- Zero
- Requests to the family for a document already on file
Meet the team before you decide anything.
The people on the demo are the people who would run your account. No handoff to an implementation partner afterwards.